hi
great software, but have a problem where albums I have deleted from the hard drive are still
showing in the program, is there a cache file that I need to delete? I have tried setting up a new source folder
and deleting the old source then starting program so it shows up one album in new source.
I then closed the prog and deleted that source and set up a new pointer for the original folder
but it still shows all albums.
thanks
John
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twofires
09-11-2016 22:22
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Hi John
This is because you have turned off "Check for music updates on startup".
Go into the Digital Center / Setting / Reset Music
Best regards
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Rick
09-29-2016 17:28
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hi Rick
have never turned off "Check for music updates on startup"
I leave it on cause I'm constantly adding more music.
regards
John
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twofires
09-29-2016 23:29
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think the only way to sort this is to start again and reinstall the program,
will I need another license for this or will my current one work, I have deleted albums
from the hard drive and they are still showing and still playing can't understand why
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twofires
10-05-2016 00:35
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What you describe here should not be possible.
If you uninstall and install the DC again, you can use the same license. If you have any troubles with the license, please mail us and we will reset it and send you a new one.
Best regards
Rick Holst ZenPoint |
Rick
10-06-2016 08:41
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This is the problem im having ? |
frostie
08-31-2023 01:48
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Did this ever get resolved ? The same thing is happening to me deleted albums still showing up in my playlists etc |
frostie
01-31-2024 02:45
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